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Features & Information

Product Features
Product Features

House of Rohl R23-EX Features:

Sourced through authorized distribution channels.

  • Delivers volume control, temperature memory, and multi-function capability all from one valve, simplifying installation and eliminating clutter to deliver the customized experience you desire
  • Combines both thermostatic and pressure balance technologies in one valve
  • No need to plumb in a separate shut-off or diverter valve, allowing for a more streamlined shower design with less clutter on the wall
  • Set it and forget it temperature memory
  • Supports up to 3 functions allowing you to run 2 independent functions or both at the same time
    • Important: Shared functionality dependent on the cartridge included with your selected trim.
  • Can run showerhead or handshower independently; or showerhead and handshower at the same time
  • Recommended inlet connection: 1/2" NPT
  • Compatible with all Perrin & Rowe, Riobel, and Rohl trims ending in -23 for shared and -44 for non-shared functionality, sold separately
  • Flow rate of 6.3 GPM at 60 PSI for an immersive shower experience
  • Service stop allows the valve to be serviced without shutting off the water supply to the entire house
  • Test cap enables the plumber to test valve connections without risk of potential damage to the valve cartridge
  • Solid brass construction delivers the utmost in beauty, durability and long-lasting performance
  • Purchase with confidence knowing that this product is backed by limited lifetime warranty

Warranty: All warranty claims must be made through Omega Faucet.

Special Orders

Lead times and availability fluctuate based on current production and manufacturer inventory. We recommend submitting an inquiry for real-time availability prior to placing a Special Order by using the Inquire for Availability & Lead Times link above.

Special Order items are confirmed directly with the manufacturer or authorized distributor prior to payment. Once availability, lead time, and final details are confirmed, the order is finalized via invoice or checkout confirmation.

Payment & Ordering

We offer flexible payment options based on order size and item type.

Standard Checkout
Many items can be purchased online using major credit cards, Shop Pay, Apple Pay, or Google Pay. For Special Order items, customers who proceed with standard checkout acknowledge that availability and lead times may not yet be confirmed.

Project & Special Orders
For larger project-based or Special Orders (typically $5,000+), payment is often completed via wire transfer or ACH once availability and final details are confirmed. Invoice-based payment may also be used for Special Orders requiring pre-approval.

When applicable, payment instructions are provided directly by our team.

Processing & Shipping

New In-Stock Items:
Orders typically take 2–3 business days to process and ship.

Open Box Items:
Orders placed by 2:00 PM ship same day.

Special Order Items:
Select products are offered as Special Order, providing access to exclusive finishes and limited-availability collections. Availability and delivery timelines are confirmed individually.

We’ll be happy to confirm availability and lead time prior to purchase. Please use the Inquire for Availability & Lead Times link above for personalized assistance.

Shipping Rates:
Complimentary shipping on most orders over $99. Learn More

Tax-Free Advantage 

Enjoy 100% tax-free shopping on all orders delivered outside of Alabama—a direct 6–10% savings.

Warranty

We handle all manufacturer issues, part replacements, and technical coordination on your behalf to ensure a swift, seamless resolution. Learn More

Returns & Exchanges

Returns are accepted within 30 days of delivery for items in unused, uninstalled, original condition.

Return shipping is the buyer’s responsibility. Restocking fees may apply:

  • Open-box items: 3.5% on returns over $400
  • New items: 5% standard restocking fee
  • Special Order: 18% on cancellations & returns.
  • Learn More

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All Items Are Tax-Free
Save more when you buy direct from Omega Faucet (excluding Alabama).